Worked with Jay to get a new Yukon Denali. He was a great help getting me thru the buying process and into the truck in time for a hockey tournament weekend! Thanks!
I would like to share my experience with a sales employee of this dealership , in particular a sales person called Graham Smith. I was looking at some cars outside on their lot and I wanted some information on a few of them so I ventured into the building unbeknownst to me, It was their secondary building but still had offices. I found one with a salesperson in there and inquired about an Cadillac outside. He told me that he wasn’t in sales and it was better for me to go to the other building to get more information if I was serious about buying a Cadillac. I was taken aback by what he said and asked him Why would he think I would not be serious if I was at dealership looking at a car to buy .. he told me that he didn’t have time to talk to me as he’s had paperwork to do. I asked him for a business card and he said that he does not give out business cards he gives out contracts. I replied that that wasn’t a good attitude of a sales person. He did have some cards on his desk and I knew who I was talking to then. Whether or not, I had any intention or seriousness of buying a vehicle this salesman just threw me right off on his attitude towards me. If you’re gonna go to this dealership to buy a vehicle, stay away from the sales person and make sure that you get someone that is willing to treat you like a human being I think I will take my business to Old Mill Cadillac. Paul Johnson
HORRIBLE service. The words to describe the people that work here are all pretty bad so I will just say...stay away if you're looking for a GM product. They don't know how to deal with people very well. DONT TRUST THEM.
I didn’t buy my vehicle at this dealership but most of my service has been done here. Mike one of the service reps really looks after you. This dealership is one of the few bigger dealers that still has that family hometown feel about it. Highly recommend them and would not go anywhere else
I want to start by expressing my gratitude for getting us in quickly to have our car looked at. Your team was accommodating, and I appreciate the effort to get the vehicle in for a diagnosis. However, I was disappointed to find that the check engine light came back on less than 24 hours after picking up the vehicle. After calling OnStar for a diagnostic report, we learned that the likely issue is the O2 sensor. We spent $260 on diagnostics, but unfortunately, no repair was made. This feels excessive, especially considering we’re now faced with taking the vehicle to another mechanic for further diagnostics and repairs. I can’t help but feel that this could have been addressed when the car was originally brought in, and now we are looking at additional costs that could have been avoided. I hope this feedback can help improve future customer experiences.
After a recent visit to Williamson Uxbridge I was blown away. From the moment my partner and I walked in to when we left we were content and amazed. The staff are above and beyond! We came from Whitby to look at a used truck for my partner and as soon as we walked in we were kindly greeted by the receptionist who immediately offered us a water, coffee or a pop while we waited for our sales representative. As far as our sales rep Tony Pepe my partner and I were in awe at the kindness he showed us. As two young adults looking at vehicles its been difficult being looked down on but Tony greeted us with such an amazing personality that even when we test drove the truck my partner and I couldn't believe the amazing customer service we were getting. We roughly spent 4 hours at the dealership but the time spent was great! We chatted the whole time with Tony and really felt welcome and treated like adults. Tony really went above and beyond to make sure we would be leaving in a safe and reliable vehicle. For someone who only recently transitioned to a car salesman from working with heavy machinery, we would have never guessed. Tony was so awesome in dealing with us and offering us drinks multiple times (something no other dealership had even done for us) Considering they were short staffed the day we went my partner and I weren't even bothered due to the simple fact the environment was so friendly! Joel in finance is also so friendly and so nice! He was so easy to talk to. He was so super patient for two young adults with plenty of questions! My partner is over the moon excited to pick up his new truck and so grateful to the staff at Williamson Uxbridge. We will definitely be returning for any future vehicle purchases! One last thank you to Connor Lloyd who patiently emailed back and forth with me about setting up the appointment to come and test drive the truck!
In November I had my Ram stolen from my driveway. Richard and Brittany Bartley made sure I was back in a new truck before Christmas. They went well beyond the extra mile. They care more about the customer and your complete satisfaction than they do about the sale. I have boughten a lot of cars over the years and dealt with a lot of different sale people and they are without a doubt the best. Hence why this is the fifth vehicle in two years we have purchased from them.
Williamson Uxbridge GM - Sales is a Canadian GMC dealer based in Uxbridge, Ontario. Williamson Uxbridge GM - Sales is located at 259 Toronto St S, Uxbridge, ON L9P 1S3, Canada.
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